Recently a chamber of commerce member, Mark Mawhinney, and I were discussing what it means to be successful in business and we got onto the subject of what makes a good employer? We agreed that business success is more than just making money. Every entrepreneur hopes to get a good return on their investment but supporting their community, gaining respect from employees and peers are also key factors on the list. Our conclusion was that the successful business leaders/employers we’ve met are the ones that not only have achieved the goals listed above but also have a sincere desire to offer employees opportunities to grow professionally and personally. (more…)
Posts Tagged ‘mandy farmer’
Wow, what a year 2011 was for the Accent Inn team.
The year began with us launching the first ever hotel rewards for Pets, the “Pet Fee Free” card back in March. The response had people talking about it online from all over North America (not just Canada). Next, one of our Vancouver Airport team members, Zully, won a Tourism Vancouver award for his service. We went from the excitement for Zully to our founder, Terry Farmer, being awarded Tourism Victoria`s first ever Lifetime Member award, which really put a spring in our steps. (more…)
The BC owned and operated hotel chain takes 5th spot in top 10
Dec. 1, 2011, Victoria, BC – The editors of BC Business gave Accent Inns, a proudly BC owned and operated hotel chain, top marks Tuesday night at a ceremony that recognized the province’s Best Companies to Work For. Accent Inns was named 5th out of the 10 winning Best Companies to Work For in the category of More Than 100 Employees. To determine the winners, the team at BC Business graded employee-submitted surveys, each measuring satisfaction and engagement in four distinct areas: talent systems, employee engagement, leadership dynamics and organization culture.
When it comes to success I sure don’t have all the answers, so I reached out to people who I think are very successful to get their take on this topic. But, before you read any further, the first and absolutely most important step to take when it comes to success is to define it. Success could mean giving up all your worldly belongings and meditating on top of a mountain, or finding that gorgeous trophy husband who spends his entire day cooking, cleaning and eagerly anticipating your arrival. It’s all in how you define it. Here are a few secrets from successful people in my life: (more…)
We don’t usually create a list such as this but this has been an extra exciting week for several of our Accent Inn team members. We just had to talk about it!
Katie Bahnsen, General Manager of our Kamloops hotel, is the current president of the Kamloops Accommodation Association. The Kamloops hoteliers joined together in a membership campaign and donated $5 per occupied room on August 1 to the ICCH Wish Fund. Katie had the wonderful honor on behalf of the Association to present a cheque for $9102 to the Royal Inland Hospital Foundation. The donated funds will go towards the Intensive Care Unit at RIH.
“It’s such an incredible feeling to work for an organization that supports its staff and encourages community involvement”
Chris Browne, General Manager of the Accent Inn Vancouver Airport hotel, has been nominated for a Richmond Chamber of Commerce Business Leadership Award. Considering his efforts to support the community through Rotary and other groups, we certainly feel the recognition is well deserved. (more…)
The Internet’s largest online review site, TripAdvisor®, has recognized BC’s local family of hotels, Accent Inns with a 2011 TripAdvisor® Certificate of Excellence for all five of their locations. This certificate honors top-rated accommodation businesses, restaurants and attractions, as reviewed by travelers on the world’s largest travel site*.
To qualify, businesses must maintain an average rating of four or higher out of a possible five, as reviewed by travellers on TripAdvisor®. Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travellers. The accolade is extended to qualifying businesses worldwide. (more…)
Confession: I love BC Ferries
How I love thy chocolate buffet filled with Roger’s chocolates, decadent cupcakes, chocolate mousse cups, Florentines, four different kinds of chocolate cake, Grand Marnier Mountains, and - oh my, I must go back for more!
I love the serenity of the Seawest Lounge, the chaos of the playground, the flat screen TV’s playing the hockey games, the coffee machines (Dear Lord, thank you for blessing the BC Ferries with Americano machines that make divine coffee for us unfortunate coffee snobs of the world).
I love the Smart Start breakfast (it’s actually good!), the wireless internet, and best of all, the fact that I can get my toes done while en route to a business meeting in Vancouver? Heaven. (more…)
Last week (June 30) Accent Inns celebrated 25 years in Business. What started as an exciting and unknown venture for founder Terry Farmer has become a 25 year success story. With Mandy Farmer at the helm of Accent Inns for the last few years, our BC owned hotel chain has focused even more on our our place in the environment. Accent Inns has always been a great supporter of local BC communities and for us, caring for our surroundings was just considered the right way to operate a business. From recycling bins to asking guests to re-use towels to save on laundry soap going into the drains, Accent Inns was an early adopter of such ideals. (more…)
25 years of BC success adds up to good things for Accent Inns
June 30, 2011, Victoria, BC – Although the BC owned and operated hotel chain Accent Inns has undergone many changes during its 25 year history (including its name, ownership and décor), one thing that’s never wavered is the hotels’ values and community commitment.
“Accent Inns has always stood strong on a number of principles – and being a good employer has always taken the top spot,” said Mandy Farmer, CEO of Accent Inns. “While we pride ourselves on providing great value, cleanliness and customer service to our guests, we couldn’t do any of it if we didn’t have such great staff.”
A testament to Farmer’s dedication to her staff is Accent Inns’ low staff turnover – 48 per cent of the hotel line’s current employees have been with the company for 10 years or more. (more…)