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We Don’t Serve Crap to our Guests

Tuesday, April 26th, 2011
Free Hotel Breakfast - you get what you pay for

"Free" hotel breakfast? I'd rather eat at a restaurant, thanks.

People always ask why we don’t do a free breakfast like other chains that include it.  And it’s very simple why we do not: we offer high quality, affordable family restaurants at all our locations and we also have kitchenettes in many our rooms for those who want to bring their own (and all rooms have fridges).

Basically the bottom line is that we don’t want to offer anything unless we can be proud of it. Many hotels that offer these free  breakfasts do so with low quality ingredients such as powdered eggs, nuked low grade frozen sausages (I can only imagine what goes in them) and other highly processed inexpensive and non-nutritious foods like donuts in order to keep their costs in line.

 

With our tag line being Quality Where it Counts we just can’t serve that crap to our guests!  And, if we went and offered a higher quality breakfast (grade A eggs, real bacon…etc.) our costs would be out of line, we wouldn’t be competitive, and we’d have to raise our rates.  Not cool. (more…)

 

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Family Businesses: The Secrets of Successful Succession Part 2

Monday, March 7th, 2011
Mandy Farmer shows off the new look of Accent Inns

Mandy Farmer shows off the new look of Accent Inns

So where did I leave you last week?  I had no expectations of ever talking over the family business, I worked elsewhere before working for my dad, and I continued to learn the business from experts (other than my father)  by continuing to work outside the family business.  So now what?

Learn All Aspects of the Business.  Finishing an undergrad at McGill University marked my return to Accent Inns.  With a Psych Degree under my belt and no brainwaves about what to do with it, I humbly accepted a job in the family business.  Luckily I didn’t have to clean rooms again, nor go back to the front desk where I began.  But there were other places I’d never tried, such as the sales team.  Cold calling was such a great skill to learn that I recommend it to all the young women that I mentor.  Learning to pick up the phone, walk confidently through a door that says No Soliciting, squelch that fear in your stomach while you bravely make the ask and fine tuning those public speaking skills. No matter what job you end up in, you’ll always have to convince someone of something. Sales experience rocks. (more…)

 

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Gretzky CNIB Golf Classic

Thursday, July 29th, 2010
Gretzky Golf Logo

The 5th Annual Walter Gretzky CNIB Golf Classic is August 5th at Olympic View Golf Club

The 5th Annual Walter Gretzky CNIB Golf Classic is August 5th at Olympic View Golf Club. This year they have many new experiences for the golfers, including a live auction Hawaii Package, featuring return airfare with WestJet, green fees at Wailea Golf Club, and a 5-night stay in deluxe ocean view accommodations at Fairmont Kea Lani!

On the course you have a chance to win 2 cars or $10,000 cash! Activities on the course will include ‘Beat the Blind Golfer’ challenge, a putting contest and a trivia contest! Enticing samples will also be available!

(more…)

 

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• Gender Discrimination – both sexes guilty

Friday, July 9th, 2010
Finger to mouth showing sshhh sound

Both sexes are guilty of gender discrimination

Confession:

I admit it.  I’m not your typical CEO.  I’m a woman, I’m in my mid thirties and I live in a town that’s known for its “Old Boys Club”.

This was brought home to me early in my career when I went to our local business club for lunch, one of those traditional gentlemen’s clubs that now accepts  women as members.  I walked in with my dad, a regular there, and followed his lead to a long communal table in the middle of the room, clearly marked, “Nooners”.

(more…)

 

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Ride to Conquer Cancer

Friday, June 18th, 2010
Support the Ride to Conquer Cancer

Support the Ride to Conquer Cancer

Vancouver Airport Hotel helps riders.

The Victoria Tech Team  started to put the  wheels in motion at a  Viatec Christmas. The results;  a cycling team of 22 Victoria BC tech professionals, and months of training for the  260km ride from Vancouver to Seattle in support of the BC Cancer Foundation’s 2010 Ride to Conquer Cancer.

The Victoria Tech Team Riders championed by  team Captain Tony Melli is made up of a wide range of members from the local tech community, including software entrepreneurs, business owners, tech investors, government agents, educators, consultants and IT experts.

(more…)

 

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BC Lions playing closer to Burnaby Hotel

Friday, June 11th, 2010

Empire Fields near the Accent Inn Burnaby Hotel

Empire Fields near the Accent Inn Burnaby Hotel

The Accent Inn Burnaby Hotel will be your best place to stay for BC Lions games this year.

BC’s favorite football team, the BC Lions are heading to the new Empire Field. (more…)

 

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Trip Advisor rates Accent Inn Kamloops #1

Monday, May 31st, 2010
Accent Inn Kamloops Pool

Accent Inn Kamloops the perfect place to stay

Recently Trip advisor rated the Accent Inn Kamloops hotel as the “the #1 hotel in Kamloops B.C.  as rated by Trip Advisor’s popularity index.” “Our customers have been telling us for years how much they enjoy our Hotel and now it’s nice to see our staff get public recognition for their hard work. Our Accent Inns team really care about the experience our customers have and  I’m very proud of all of them”, said Katie Bahnsen General Manager Accent Inn Kamloops. (more…)

 

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I like Mud

Monday, May 17th, 2010
Mandy Farmer plays in the mud at Power to play 2010

Mandy Farmer plays in the mud at Power to play 2010

Confession: I like mud.

Cracked ribs, a paramedic visit for a possible concussion, an infected rope burn, and day after day of sore tender muscles spanning the entire body (legs, arms, abs… even fingers?!)… all a result of almost 5 hours of mud soaked agony at the Power to Play Adventure race on May 2nd.
(more…)

 

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Survivors – Accent Inn team and Power to Play

Monday, May 17th, 2010
Power to play 2010 Accent Inn Dusters

Power to play 2010 Accent Inn Dusters

Several months ago Mandy Farmer, the President of Accent Inns put the word out that she was looking for volunteers to participate in the Power to Play adventure race. The race is in support of the great work done by the Power to Be organization with challenges designed by Anthony Bishop who also designs for the TV shows Survivor and the Amazing race. Always having community spirit and a sense of adventure it didn’t take long for several volunteers to come forth from the Head office staff and so was born the Accent Inn “Dusters”. The intrepid volunteers (or sacrifices depending on your perspective) were Dave Splawski, Chris Knight, John Espley and our “fearless leader” Mandy Farmer. (more…)

 

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Canuck Duck comes home from Everest

Friday, May 7th, 2010
Lupita & Canuck in Business Class

Lupita & Canuck in Business Class

I am writing this from Canada where I have returned safe and sound – well maybe not quite sound.  I picked up a stomach bug at the end of the trip and so the last few days weren’t that much fun.  However, the doctor in Hong Kong gave me the right drugs and I am now back to 100% (or as close as a duck can come to 100%). (more…)

 

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