There are two very important groups of people that mean everything to Accent Inns; our awesome customers and the very special individuals that make up our team. We know that one of the best ways to provide incredible guest service is to have team members that are engaged, well trained and happy. In that regard our own Kathy Gaudry (HR Manager) recently travelled around to all 5 Accent Inns B.C. hotel locations and our Blue Ridge Inn in Victoria. Read below for Kathy’s comments on the fun process. (more…)
Posts Tagged ‘BC hotel chain’
People always ask why we don’t do a free breakfast like other chains that include it. And it’s very simple why we do not: we offer high quality, affordable family restaurants at all our locations and we also have kitchenettes in many our rooms for those who want to bring their own (and all rooms have fridges).
Basically the bottom line is that we don’t want to offer anything unless we can be proud of it. Many hotels that offer these free breakfasts do so with low quality ingredients such as powdered eggs, nuked low grade frozen sausages (I can only imagine what goes in them) and other highly processed inexpensive and non-nutritious foods like donuts in order to keep their costs in line.
With our tag line being Quality Where it Counts we just can’t serve that crap to our guests! And, if we went and offered a higher quality breakfast (grade A eggs, real bacon…etc.) our costs would be out of line, we wouldn’t be competitive, and we’d have to raise our rates. Not cool. (more…)
So where did I leave you last week? I had no expectations of ever talking over the family business, I worked elsewhere before working for my dad, and I continued to learn the business from experts (other than my father) by continuing to work outside the family business. So now what?
Learn All Aspects of the Business. Finishing an undergrad at McGill University marked my return to Accent Inns. With a Psych Degree under my belt and no brainwaves about what to do with it, I humbly accepted a job in the family business. Luckily I didn’t have to clean rooms again, nor go back to the front desk where I began. But there were other places I’d never tried, such as the sales team. Cold calling was such a great skill to learn that I recommend it to all the young women that I mentor. Learning to pick up the phone, walk confidently through a door that says No Soliciting, squelch that fear in your stomach while you bravely make the ask and fine tuning those public speaking skills. No matter what job you end up in, you’ll always have to convince someone of something. Sales experience rocks. (more…)
The 5th Annual Walter Gretzky CNIB Golf Classic is August 5th at Olympic View Golf Club. This year they have many new experiences for the golfers, including a live auction Hawaii Package, featuring return airfare with WestJet, green fees at Wailea Golf Club, and a 5-night stay in deluxe ocean view accommodations at Fairmont Kea Lani!
On the course you have a chance to win 2 cars or $10,000 cash! Activities on the course will include ‘Beat the Blind Golfer’ challenge, a putting contest and a trivia contest! Enticing samples will also be available!
I admit it. I’m not your typical CEO. I’m a woman, I’m in my mid thirties and I live in a town that’s known for its “Old Boys Club”.
This was brought home to me early in my career when I went to our local business club for lunch, one of those traditional gentlemen’s clubs that now accepts women as members. I walked in with my dad, a regular there, and followed his lead to a long communal table in the middle of the room, clearly marked, “Nooners”.
Vancouver Airport Hotel helps riders.
The Victoria Tech Team started to put the wheels in motion at a Viatec Christmas. The results; a cycling team of 22 Victoria BC tech professionals, and months of training for the 260km ride from Vancouver to Seattle in support of the BC Cancer Foundation’s 2010 Ride to Conquer Cancer.
The Victoria Tech Team Riders championed by team Captain Tony Melli is made up of a wide range of members from the local tech community, including software entrepreneurs, business owners, tech investors, government agents, educators, consultants and IT experts.
The Accent Inn Burnaby Hotel will be your best place to stay for BC Lions games this year.
BC’s favorite football team, the BC Lions are heading to the new Empire Field. (more…)
Recently Trip advisor rated the Accent Inn Kamloops hotel as the “the #1 hotel in Kamloops B.C. as rated by Trip Advisor’s popularity index.” “Our customers have been telling us for years how much they enjoy our Hotel and now it’s nice to see our staff get public recognition for their hard work. Our Accent Inns team really care about the experience our customers have and I’m very proud of all of them”, said Katie Bahnsen General Manager Accent Inn Kamloops. (more…)
Confession: I like mud.
Cracked ribs, a paramedic visit for a possible concussion, an infected rope burn, and day after day of sore tender muscles spanning the entire body (legs, arms, abs… even fingers?!)… all a result of almost 5 hours of mud soaked agony at the Power to Play Adventure race on May 2nd.
Several months ago Mandy Farmer, the President of Accent Inns put the word out that she was looking for volunteers to participate in the Power to Play adventure race. The race is in support of the great work done by the Power to Be organization with challenges designed by Anthony Bishop who also designs for the TV shows Survivor and the Amazing race. Always having community spirit and a sense of adventure it didn’t take long for several volunteers to come forth from the Head office staff and so was born the Accent Inn “Dusters”. The intrepid volunteers (or sacrifices depending on your perspective) were Dave Splawski, Chris Knight, John Espley and our “fearless leader” Mandy Farmer. (more…)