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How much should you tip?

Wednesday, October 6th, 2010
picture of a doorman

Doorman

Confession: I don’t tip doormen.

True, I don’t often stay in places that have doormen, but when I do, I bristle at the fact that people give them neatly folded bills just for opening the door.  And yet I enjoy overtipping when the service dictates it, such as my hairdresser coming in on her day off to hide my grossly grey roots before I head off to an important conference.

One essential service that I feel is drastically under tipped is the housekeeping department in hotels.  We’ll tip the waiter who plunks a coke and cheeseburger in front of us, the cabbie who took us 4 blocks without uttering a word, the concierge for picking up the phone and making us a dinner reservation… but the housekeeper who busts her butt meticulously cleaning our room most often gets only her wages. (more…)

 

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Undercover Boss meet the not so Undercover Boss

Friday, October 1st, 2010
Terry Farmer, Accent Inns founder painting at one of the Kamloops hotel

Terry Farmer, Accent Inns "not so undercover" boss

The current installment of CBS (shown on CTV) Undercover Boss TV Shows the President and CEO of Choice hotels going undercover.  Well I just had to take this opportunity to talk about Accent Inns leadership. Long before Choice Hotels CEO dawned a uniform our own Terry Farmer was working hard at our Accent Inn BC hotels. The attached video shows  Accent Inns founder and Chairman, Terry, more recently cleaning rooms and doing maintenance at both our Kamloops hotel and our Victoria hotel. This particular efforts was as a reward to our staff for the great fundraising effort everyone in the BC  hotel chain did for the Power to Play event.  Every Accent Inn is owned and operated by the Farmer family with Mandy Farmer being the current President and CEO. Terry and Mandy have never been afraid of getting in and supporting our team and they always make an effort to know each one of our staff (around the province) by name!
Friendliness and cleanliness have always been a priority and as you can see in the video, having fun is important to!
 

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