Posts Tagged ‘mandy farmer’

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Secrets to Success

Monday, November 28th, 2011
don't tell anyone the secrets to success

sssshhh it's a secret

When it comes to success I sure don’t have all the answers, so I reached out to people who I think are very successful to get their take on this topic. But, before you read any further, the first and absolutely most important step to take when it comes to success is to define it.  Success could mean giving up all your worldly belongings and meditating on top of a mountain, or finding that gorgeous trophy husband who spends his entire day cooking, cleaning and eagerly anticipating your arrival.  It’s all in how you define it.  Here are a few secrets from successful people in my life:  read more to learn the "secrets to success"

 

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What a Week for Accent Inns Team Members!

Friday, October 28th, 2011
Mandy Farmer, President & CEO of Accent Inns BC hotel group

Mandy Farmer, not only contributes her time but supports her staff

We don’t usually create a list such as this but this has been an extra exciting week for several of our Accent Inn team members. We just had to talk about it!

Katie Bahnsen, General Manager of our Kamloops hotel, is the current president of the Kamloops Accommodation Association. The Kamloops hoteliers joined together in a membership campaign and  donated $5 per occupied room on August 1  to the ICCH Wish Fund.  Katie had the wonderful honor on behalf of the Association to  present a cheque for $9102 to the Royal Inland Hospital Foundation. The donated funds will go towards the Intensive Care Unit at RIH.

“It’s such an incredible feeling to work for an organization that supports its staff and encourages community involvement”

Chris Browne, General Manager of the Accent Inn Vancouver Airport hotel, has been nominated for a Richmond Chamber of Commerce Business Leadership Award. Considering his efforts to support the community through Rotary and other groups, we certainly feel the recognition is well deserved. ... more about the awards for the Accent Inns Team

 

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BC’s Own Accent Inns Recognized by Trip Advisor

Wednesday, October 26th, 2011
Accent Inns Victoria BC hotel chain receives TripAdvisor 2011 Certificate of Excellence for all 5 hotels

Every Accent Inn received a TripAdvisor Certificate of Excellence

The Internet’s largest online review site, TripAdvisor®, has recognized BC’s local family of hotels, Accent Inns with a 2011 TripAdvisor® Certificate of Excellence for all five of their locations. This certificate honors top-rated accommodation businesses, restaurants and attractions, as reviewed by travelers on the world’s largest travel site*.

To qualify, businesses must maintain an average rating of four or higher out of a possible five, as reviewed by travellers on TripAdvisor®. Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travellers. The accolade is extended to qualifying businesses worldwide. read more about Accent Inns and Trip Advisor

 

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Ode to the BC Ferries

Friday, August 26th, 2011
BC Ferry photo

BC Ferries, one of the best trips you'll ever take

Confession: I love BC Ferries

How I love thy chocolate buffet filled with Roger’s chocolates, decadent cupcakes, chocolate mousse cups, Florentines, four different kinds of chocolate cake, Grand Marnier Mountains, and  - oh my, I must go back for more!

I love the serenity of the Seawest Lounge, the chaos of the playground, the flat screen TV’s playing the hockey games, the coffee machines (Dear Lord, thank you for blessing the BC Ferries with Americano machines that make divine coffee for us unfortunate coffee snobs of the world).

I love the Smart Start breakfast (it’s actually good!), the wireless internet, and best of all, the fact that I can get my toes done while en route to a business meeting in Vancouver? Heaven. read more about Mandy's feelings about BC Ferries

 

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The Ups & Downs of Being a Female CEO

Wednesday, July 27th, 2011

Confession: I’ve cried in a business meeting

Accent Inns BC hotel chain CEO talks about crying

Confession: I've cried in a business meeting.

You do not know what shame that confession brings me.  My only consolation was that I was 7 months pregnant.  Well, the first time it happened.  The second time I have no excuse, other than being female, and in the corporate world tears are not  cool. And that brings me to my topic today:  the  ups and downs of being a female CEO. Read more about crying in a business meeting

 

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25 Trees to represent 25 Years

Tuesday, July 5th, 2011
Victoria hotel chain Accent Inns president mandy farmer planting dogwood tree

Mandy Farmer plants a BC Dogwood tree in honor of Accent Inns 25 years in business

Last week (June 30) Accent Inns celebrated 25 years in Business. What started as an exciting and unknown venture for founder Terry Farmer has become a 25 year success story. With Mandy Farmer at the helm of Accent Inns for the last few years, our BC owned hotel chain has focused even more on our our place in the environment. Accent Inns has always been a great supporter of local BC communities and for us, caring for our surroundings was just considered the right way to operate a business. From recycling bins to asking guests to re-use towels to save on laundry soap going into the drains, Accent Inns was an early adopter of such ideals.   ...read more about 25 trees

 

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Victoria Hotel Chain – Accent Inns celebrates 25 years in Business

Thursday, June 30th, 2011

Terry farmer jumps for joy - Victoria hotel chain, Accent Inns Celebrates 25 years in business

Terry Farmer founder of the BC hotel chain excited over Accent Inns awesome success

25 years of BC success adds up to good things for Accent Inns

June 30, 2011, Victoria, BC – Although the BC owned and operated hotel chain Accent Inns has undergone many changes during its 25 year history (including its name, ownership and décor), one thing that’s never wavered is the hotels’ values and community commitment.

“Accent Inns has always stood strong on a number of principles – and being a good employer has always taken the top spot,” said Mandy Farmer, CEO of Accent Inns. “While we pride ourselves on providing great value, cleanliness and customer service to our guests, we couldn’t do any of it if we didn’t have such great staff.”

A testament to Farmer’s dedication to her staff is Accent Inns’ low staff turnover – 48 per cent of the hotel line’s current employees have been with the company for 10 years or more. ...read more about Accent Inn 25 year anniversary

 

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Confession: Today is our 25th anniversary.

Thursday, June 30th, 2011
Accent Inns anniversary rubber duck

Accent Inns 25th anniversary rubber duck

25 years ago my dad Terry made the drastic decision to take a complete left turn in his career, leaving the construction industry to dip his toes into the fun, vibrant world of tourism.  Where was I during this chaotic time in his life? Did I even notice what was up with my dad? Well, I was an oblivious little 12 year old, being chauffeured around in the back seat of station wagon, and you know what? I did notice something weird happening.  My dad started humming.  He’d hum in this high pitched, off key sort of jubilant way.  When I’d say to him, “um, Dad? You’re like totally embarrassing me in front of my friends?!” he wouldn’t know what I was talking about!  “I’m not humming” he’d protest! read more on the 25th anniversary confession

 

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Great Hotel Service Means Great people and Great Training

Thursday, June 23rd, 2011
Kamloops hotel trains staff for great customer service

Kamloops hotel team member Karen gets congratulated by GM Katie

There are two very important groups of people that mean everything to Accent Inns; our awesome customers and the very special individuals that make up our team. We know that one of the best ways to provide incredible guest service is to have team members that are engaged, well trained and happy. In that regard our own Kathy Gaudry (HR Manager) recently travelled around to all 5 Accent Inns B.C. hotel locations and our Blue Ridge Inn in Victoria. Read below for Kathy’s comments on the fun process. ...read more on training

 

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What Father’s Day means to us Dads

Friday, June 17th, 2011
Victoria hotel employee John Espley and his Daughter

Being a father is a wonderful Experience

This weekend is Father’s day. Last year I presented a blog post about the top 10 things a father and daughter could do together.  This year I thought I’d offer some insights, my observations on what effect being a father has on a fella and in my opinion, the most important thing  Fathers can do for their children.

First off let me give away a secret, dispel a myth, breakdown the facade that us men put forth (sorry guys).  You may see us as macho men, big strong guys that can build anything or tear anything down, the creators of life’s inventions, the leaders of men, captains of industry, masters of our domains and the heads of the household (ok I was pushing it on that last one…). In truth we are at our very best , pushed to achieve, most vulnerable and most satisfied when we are known as “Dad”.  Now I know some of you may scoff at this notion, believe that I exaggerate but alas I have real proof. ...read more on the effects of fathers day

 

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