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TripAdvisor Reviewers Have Done it Again!

Wednesday, October 3rd, 2012

Different with logoOct 3, 2012

For Immediate Release

TripAdvisor Reviewers Have Done it Again!

It was pretty special when Accent Inns announced that all five Accent Inn hotels around the province had received a TripAdvisor Certificate of Excellence in 2011. Can you believe they’ve done it again!

Actually their customers have done it with submitting all those wonderful reviews. The little home grown,  local BC hotel chain has received a 2012 TripAdvisor Certificate of Excellence for every one of their 5 locations.

Why did they do so well for reviews? “It is really the awesome team behind the scenes that works so hard to give every  customer a comfortable, fun and relaxing stay. We’ve recently gone through a re-branding process for Accent Inns and when we were taking that hard look at just what makes us special, different, we came to the conclusion that it’s our people. The fun new style you can see online and in our properties is a testament to the wonderfully relaxed and fun way our team members go about their jobs and interact with our guests.” Mandy Farmer, President & CEO Accent Inns. (more…)

 

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Confession: Rebranding Accent Inns – Why? How? Huh?

Thursday, August 9th, 2012

Accent Inns 3Spot

Eek! I’m so excited! This week, we officially launched our new brand and it’s so electrifying because it completely resonates with who we are. We are so pumped about it I wanted to share with you the story of how it came to be.

Late last year we were just finishing our massive exterior renovations at all 5 Accent Inns when it occurred to us that this was a much needed rebirth for our 26 year old company. Realizing this opportunity, we felt the time was right to take a look at how the marketplace viewed our brand, because if we ever were going to make any changes, this would be the time. (more…)

 

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We’re New…. Well Kinda

Tuesday, August 7th, 2012
Accent Inn Vancouver Airport Hotel

Accent Inn Vancouver Airport Hotel

For Immediate release

Taking a good look into the mirror

Travelling in British Columbia this summer never looked so good

 August  07, 2012, Victoria, BC – Accent Inns’ easy-to-spot, iconic blue roofs haven’t changed, but just about everything beneath them has– from the renovated exteriors, updates to the interiors of all five properties —  and a very cool change in the  brand  image and story.

Now sporting refreshed exteriors in shades of, taupe, grey and green, entrance pillars refinished in natural stone and glass balconies to open up the views, Accent Inns has a warmer, more welcoming West Coast feel and is working harder than ever to live their new “stay local, stay real” tag line.

“As we finished our renovations late last year, we felt it was time to check in and see what our potential customers thought of Accent Inns,” says Mandy Farmer, president of Accent Inns. “The focus group results were shocking. Going by our name and look, many people thought we were an American owned run of the mill chain. For a company that is owned and operated by a BC family, we were heart broken. It was time to become better at telling and living our brand story.” (more…)

 

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The Blue Roof Believes in Green

Tuesday, July 24th, 2012

We are all trying to be “greener” at home but what about when you travel? Staying in a Hotel like the Accent Inn in Victoria BC  can be a real treat but Hotels are often culprits of excessive waste production. Serving thousands of guests a year, it’s hard to provide the amenities that people want and expect without sacrificing the environment. However, hotels can take action to make operations more sustainable, resulting in large-scale waste reduction.

 

“It’s a family belief that we just don’t waste”, Mandy Farmer, President & CEO of Accent Inns

 

Green hotel actions include:

  1. Offer recycle bins throughout the hotel, including in guests’ room
  2. Provide our guests with reusable items such as ceramic cups for coffee
  3. Educate our guests so that we don’t wash towels after every use via good signage that express our water saving effort.
  4. Install low flow showerheads, toilets and faucet aerators
  5. Use non-toxic cleaners that are natural and biodegradable
  6. Use soap dispensers instead of individually packaged soap (saves on packaging waste)
  7. Install energy efficient LED lighting throughout the hotel (LED bulbs use a fraction of the energy and save on costs)
  8. Use bike racks and employee engagement to encourage ridership by both staff and customers. Biking is one of the best ways to tour and experience a new town
  9. Educate our staff about sustainability!

 

So the Accent Inns with our famous blue roofs sincerely believes in being GREEN.

 

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Confession: I put my oxygen mask on first

Tuesday, July 3rd, 2012

Mandy at the OlympicsYup, I take care of numero uno. I have to because if I don’t, who’s going to do the rah-rah-sis-boom-bah at Accent Inns? I don’t need to tell you that during these never-ending recessionary times a little pom-pom magic is a crucial element of success! I know that a lot of my personal success has to do with bringing energy into the room, whether I’m giving a speech to the Chamber of Commerce or acting as a barometer for my watching team, I need to be at my best. Here are a few things that I do to keep my energy where it needs to be. (more…)

 

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President & CEO says, biking to meetings is easy!

Friday, May 18th, 2012

Accent Inns President makes it look easy

Bike to Work Week is coming up and I often get asked the question, “How do you bike to work when you’re a business person? I don’t have a shower at work and I have appointments that I need my car for. I just can’t do it”.

Of course you can! First off, why on earth do you need your car for appointments?  I ride my bike to meetings and I swear I get there at least 10 minutes before everyone else because I didn’t have to find parking, fiddle with the meter, and then hoof it to the appointment.  The door to door advantage of a bike is huge, not to mention bypassing all the traffic. (more…)

 

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Terry Farmer knows the power of helping people

Monday, April 30th, 2012

Terry Farmer Founder & Chairman, Accent Inns

Below is a reprint of the Victoria Chamber Awards Gala program where Friday April 27, Terry Farmer was given the Lifetime Achievement Award.

After all, if he hadn’t offered to lend a hand to help his father and partner build the Chateau Victoria he might never have realized just how much more fun he could have in hospitality rather than a career in banking, property management or construction.

Anyone who knows Terry, knows that he isn’t content to rest on his laurels. Positive change has been a staple of his life. Terry’s advice to the graduates of Royal Roads at their 2007 Convocation, “… as life moves on over the years do not hesitate to change your area of work should opportunities arise. When they do you should do your due diligence and then strike out quickly, especially if you have a chance to get out on your own and become an entrepreneur. I did this 21 years ago and it was the most thrilling and challenging stage of my career (aside from getting married of course).” (more…)

 

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Earth Day – A Great Reminder

Monday, April 23rd, 2012
Mandy Farmer CEO of the Victoria BC hotel chain plants BC dogwood in honor of 25 years

Mandy Farmer Pres of Accent Inns plants BC Dogwood with help from Bill Turner of the TLC

Yesterday was Earth Day which was a perfect opportunity for me to reflect.

I’m thrilled to congratulate my whole team on achieving and maintaining a rating of 4 Green Keys! Yes, that’s right, all five of the Accent Inns throughout BC are rated as Four Green Key Properties by the Hotel Association of Canada. This is the second highest available rating and one that shows national industry leadership and commitment to protecting the environment through wide ranging policies and practices. (more…)

 

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Accent Inn Founder Gets Lifetime Achievement Award

Tuesday, February 21st, 2012

Terry Farmer founder and chairman of the Victoria BC Hotel chain, Accent Inns

Terry Farmer, Founder of Accent Inns and long time Chamber supporter

Terry Farmer Wins Chamber Governors’ Lifetime Achievement Award

February 17, 2012– Victoria, BC – The Greater Victoria Chamber of Commerce has announced the finalists for the Annual Greater Victoria Business Awards. Terry Farmer, founder and past CEO and President of Accent Inns will be awarded the Governors’ Lifetime Achievement Award at the gala event on April 27, 2012. Accent Inns is an award-winning, family-owned, British Columbia hotel chain with several properties in BC. (more…)

 

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Timesavers, Juggling ideas and other secrets

Friday, February 3rd, 2012
Victoria BC hotel chain CEO Mandy Farmer, multitasking at home

Mandy Farmer multitasking at home

Hot on the heels of my secrets to success blog post, here’s a random smattering of shortcuts and tricks of the trade that I often employ to help me get the most out of my day. Please note some of these are desperate measures and are not to be used daily!

For instance, the first one – Dry Shampoo – should only be used on occasions when you are really pressed for time or just can’t stand the thought of wash, rinse, repeat, blow-dry, style, hairspray routine. Just sprinkle this dry powder on the roots of your hair and voila! No need to shower, but maybe an extra layer of deodorant wouldn’t hurt. (more…)

 

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