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Posts Tagged ‘confessions of a ceo’

Congratulations Victoria, It’s a Hotel!

Thursday, April 24th, 2014

small logoHi there, Victoria Accent Inns here. I’m totally lucky having 4 other “sister” hotels around BC (coincidentally also all named Accent Inns…) and it looks like in just a few days (May 1st is the due date) I’ll have to get used to having a new cousin around, a new Victoria Hotel. Me and my siblings are really proud of our great rooms, good service and totally fun attitude but this new family member…. well she’s different. (more…)

 

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My Streak of Authenticity

Thursday, March 6th, 2014
mandy and oscar

Mandy and son Oscar

All my life I’ve wanted to look older or be older: “I’ll tell you when you are older” said my parents to a very young me.  In my teens I’d put on a suit and extra eye make-up to try and make it into the liquor store.  And in the last decade I’d wear my hair in an up-do while trying to climb the corporate ladder in my family business.

I turned 40 last September and rather than completely dreading it, I was eagerly anticipating it. I’ve been merrily celebrating in a rather unconventional way – letting my grey streak show through.  Yes, you heard right.  For the last few months I’ve been excitedly working on ‘my little project” of letting a rather large patch of whitish grey hair grow out which has lovingly become known to me as my “Streak of Authenticity”. (more…)

 

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The End of Summer Vacation and Back to Work Confession

Friday, September 6th, 2013
accent inn inbox

What’s your inbox look like after a summer vacation

Without a doubt the worst part about summer vacations is that eventually you have to come back to work. This is coming from a woman who adores her job, loves coming to work on a daily basis, and is eager to get cracking even on Monday mornings… I just don’t like coming back from vacation.
I’m probably one of those people who’d be just fine not taking a vacation as I like my job so that I never feel that I need a break from it. Speaking of breaks, it’s vacations THAT actually seem to break my stride just when I’m on a roll! (more…)

 

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Fire Takes Restaurant But Not Hotel Spirit

Saturday, April 13th, 2013
Accent Inn Victoria sign we're open after ABC fire

The Accent Inn Victoria, Open for Business

April 13, 2013

Victoria B.C.

 Fire Takes Restaurant But Not Hotel Spirit

This past Thursday night, April 11th, a suspicious fire did irreparable damage to the ABC country restaurant located at the Accent Inn Victoria, 3233 Maple St. Fire is certainly something feared by everyone but even more so when it comes to a large complex like an apartment or hotel. When the call came into the Accent Inn front desk, the staff immediately followed the procedures they had been taught. Calls went out to their management and staff and evacuation procedures quickly began with police and fireman joining to assist. The restaurant being closed, luckily was empty with no staff present there.

People and pets had the opportunity to stay warm in waiting BC Transit Busses. After rooms had been cleared and head-counts taken the hotel staff proceeded to secure rooms at other local hotels for all guests, some of whom were still in their pajamas. (more…)

 

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Confession: I put my oxygen mask on first

Tuesday, July 3rd, 2012

Mandy at the OlympicsYup, I take care of numero uno. I have to because if I don’t, who’s going to do the rah-rah-sis-boom-bah at Accent Inns? I don’t need to tell you that during these never-ending recessionary times a little pom-pom magic is a crucial element of success! I know that a lot of my personal success has to do with bringing energy into the room, whether I’m giving a speech to the Chamber of Commerce or acting as a barometer for my watching team, I need to be at my best. Here are a few things that I do to keep my energy where it needs to be. (more…)

 

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Earth Day – A Great Reminder

Monday, April 23rd, 2012
Mandy Farmer CEO of the Victoria BC hotel chain plants BC dogwood in honor of 25 years

Mandy Farmer Pres of Accent Inns plants BC Dogwood with help from Bill Turner of the TLC

Yesterday was Earth Day which was a perfect opportunity for me to reflect.

I’m thrilled to congratulate my whole team on achieving and maintaining a rating of 4 Green Keys! Yes, that’s right, all five of the Accent Inns throughout BC are rated as Four Green Key Properties by the Hotel Association of Canada. This is the second highest available rating and one that shows national industry leadership and commitment to protecting the environment through wide ranging policies and practices. (more…)

 

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Timesavers, Juggling ideas and other secrets

Friday, February 3rd, 2012
Victoria BC hotel chain CEO Mandy Farmer, multitasking at home

Mandy Farmer multitasking at home

Hot on the heels of my secrets to success blog post, here’s a random smattering of shortcuts and tricks of the trade that I often employ to help me get the most out of my day. Please note some of these are desperate measures and are not to be used daily!

For instance, the first one – Dry Shampoo – should only be used on occasions when you are really pressed for time or just can’t stand the thought of wash, rinse, repeat, blow-dry, style, hairspray routine. Just sprinkle this dry powder on the roots of your hair and voila! No need to shower, but maybe an extra layer of deodorant wouldn’t hurt. (more…)

 

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Secrets to Success

Monday, November 28th, 2011
don't tell anyone the secrets to success

sssshhh it's a secret

When it comes to success I sure don’t have all the answers, so I reached out to people who I think are very successful to get their take on this topic. But, before you read any further, the first and absolutely most important step to take when it comes to success is to define it.  Success could mean giving up all your worldly belongings and meditating on top of a mountain, or finding that gorgeous trophy husband who spends his entire day cooking, cleaning and eagerly anticipating your arrival.  It’s all in how you define it.  Here are a few secrets from successful people in my life:  (more…)

 

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I’m in love

Tuesday, June 14th, 2011
Mandy Farmer loves accent inns bike friendly hotel program

Mandy Farmer loves her new bike

I’m in love. I’m exhilarated. Optimistic.  Refreshed.  And yes, a little out of breath.  As usual, rain or shine, I’ve biked into work this morning, and feel awesome and excited to start my day.  Who am I in love with?? Don’t worry honey, yes, it’s still you, but my new bicycle is the hot new love of my life.  It’s a girl-bike which means I can wear a dress, my uniform of choice instead of a business suit, and it’s a retro styled Amsterdam upright two wheeler, in raspberry with wood trim and leather seats. Mmm-hmm! (more…)

 

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